ROOFING
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how to initiate
your property claim
- Call your insurance company and notify them of the hail or storm damage. Be sure to have the date of the storm—they will request this.
- Obtain a claim number as well as the adjustor’s name and cell phone number in order to expedite the claim process.
- It is very important to tell the insurance company that you wish to have your contractor present at the time of inspection. Give them your contractor’s name, cell phone number, and ask that the adjustor contact the contractor prior to the inspection.
In most instances, your insurance company will take this information and assign the claim to an adjustor. It may take a few days until the claim is assigned. Please be sure to contact NTBS, Inc with any information the insurance company gives you regarding the adjustor handling the claim—such as his/her name and cell phone number.
Helpful items to keep on file during your claims process:
- INSURANCE COMPANY
- CLAIM NUMBER
- ADJUSTOR’S NAME
- ADJUSTOR’S NUMBER
- INSPECTION DATE/TIME
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